We at Meritize understand that the Coronavirus outbreak is causing difficult challenges for you and your family. Our top priority during this unprecedented time is the health and well-being of our valued customers, partner schools, associates and communities where we operate. In addition, our thoughts go out to the people who have been affected, and we appreciate those working on the front lines to contain the spread and treat those in need. If you have been impacted and find yourself unable to make scheduled loan payments, we may be able to help. Please call 833-637-4848, or email [email protected] with any questions or concerns about your loan.
Meritize also works with Scratch to provide the servicing of your loan and they stand ready to assist you. You can contact the Customer Support team at: [email protected] or 844-727-2684. Hours are Monday-Thursday, 9AM to 8PM ET and Friday, 9AM to 5PM ET.
Meritize also offers additional services if you are interested in exploring new career, job or training options.